Sofitel Saigon Plaza

Front desk staff are efficient and accommodating. Hoang Duy provided great customer services. Kim Anh, manager assistant, demonstrated excellent capacity to anticipate guests’ requirements. First class food at the Le Bistro Restaurant, excellent service, friendly and courteous! Hoang Lam, swimming pool manager, is the most helpful and polite staff with excellent command of English. Great stay, will come back soon for sure.

Louis is a very nice person we have ever met, this is the first time we come to VN. We dicided to choose another brand of hotel in VN, but Sofitel in China is the best, so that we chose it, and luckily we were right, thanks for Louis. When we arrived at the hotel, this kind guy assited us alot. He took our lugguages, shown us the way to go to the check-in desk, and he always smiled. After the check-in process, he so us the way to go a mini mart, it's named ministop, cause we asked him. But we don't know how to go there and this was at 1 am, we quite scared. And u belived that, he took us to go there, and we just reconigzed he end his shift at 1 am, but he happy to take us to go there. This guy IS AMAZING!!!.Not only he escorted we go there, but also nice to show us how to choose food. If u go Sofitel just meet him. Thank you Louis. Thanks for giving us the good huge imppression.

The hotel was in a great area in District 1 near the embassies. The staff were exceptional from Tran Huu Nhan (Asst. Food & Beverage Mgr) to Tim on the concierge desk, Tan who looked after the bar and pool. The girls who served in the breakfast room and the 17th Restaurant. The food at night (French) in the 17th Restaurant was to die for. And as for the breakfast - well, it had to be seen to be believed. Everything from Vegemite to ice cream, Chinese, sushi, full western, cheeses and meats, about ten different juices, hot croissants delivered to your table. Unbelievably good and fabulous service.

Sofitel is a lovely Hotel. It is very busy and has a variety of people staying from Holiday makers to business people. The rooms are very spacious and comfortable with good all round facilities in the room. The breakfast at the meze restaurant is excellent but very busy and bustling at times. The staff are all very welcoming and helpful as they are generally in Vietnam and Cambodia.

No problem with the 18 th floor location. The lifts were ok and the easy keyed access was fine. The view was ok and the staff excellent and friendly. The clearance of tables was slowish and the mix between menu items and serve yourself was good.